Small business owners juggle multiple mission critical processes, therefore workforce planning often gets put on the back burner. After all, when you’re trying to keep your business running, you focus on immediate issues–not staffing needs three years out. This is unfortunate because a strategic plan is invaluable. Do you own a small business? You can…
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HR metrics, or Human Resources metrics, are Key Performance Indicators (KPIs) on people operations. Businesses track them to measure and improve performance, engagement and productivity. Small business HR teams can track metrics for all workforce processes. This includes hiring, pay, time and labor, training, engagement and retention. Common HR metrics and HR metrics formulas include:…
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When a business adopts workforce management (WFM), it’s generally to increase productivity and forecast labor needs. Its impact on employee engagement is often overlooked. However, WFM apps can have a profound effect on culture. Let’s discuss some of the ways it can improve culture. 8 Ways Workforce Management Helps Employees Love Their Jobs 1. Real-time…
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