ATS Solve Real-Life Hiring Problems

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Liz Strikwerda

Content strategist and corporate blogger (2000+ posts). Her work has been featured on G2's Learning Hub, Human Resources Today, Better Buys and over 500 business websites. She plays bluegrass mandolin and enjoys sailing her catamaran and hiking in the red rock wilderness of southern Utah. Connect with me on LinkedIn

Let’s get specific about ATS benefits.

How does an applicant tracking system work in the real world? For real-life HR professionals?

These are first-person accounts of user experiences in a variety of industries. They are from Capterra (a leading business software review site).

After each review, we’ll summarize the specific applicant tracking system benefits described.

The Hiring Process is More Enjoyable

We’ll start with something that is basic but often overlooked—how does an ATS affect your job?

“It has made our lives of sifting through thousands of resumes and applications much easier and the hiring process more enjoyable. With this software, we have been able to find quality candidates and make sure nobody slips through the cracks!”

3 Key Takeaways:

  1. Processing thousands of resumes is quick and easy
  2. The hiring process is more enjoyable for the recruiting team
  3. No applicants slip through the cracks

Manage Applicants in a Single Hub

Receiving paper resumes or gathering applications from different job boards seems ancient when you experience a centralized database.

“This software is great for tracking candidates through the hiring process. It acts as a central hub for the entire hiring process. It allows you to track all of your current open positions, all of the actual job postings on the different platforms and job boards. Track the number of applicants for each job/position and individual candidate information. Track candidate application status, interview stage, interviewer notes/comments/feedback, and candidate communication and history.”

3 Key Takeaways:

  1. You can track each applicant through every stage of the hiring process
  2. All applications flow into a centralized database
  3. You can check your hiring metrics at any time

ATSs Save Reams of Paper

Making your process greener is always a worthy goal. Save trees (and banks of filing cabinets) by using electronic documents.

“We save so much time and paper—everything is on this site, and stays there. We can go back and review applications from years ago to compare to a more recent application. Now I print the applications of only the qualified candidates—save reams of paper. All job details are saved also. It has streamlined our hiring process.”

3 Key Takeaways:

  1. Save time
  2. Save paper (be eco-responsible)
  3. Create a talent pipeline

Post To Numerous Job Boards Quickly

The days are over when you could rely on one job board. Recruiters have to get their jobs on numerous platforms. Posting one-by-one makes no sense. Let automation do its thing!

“It allows us to post our jobs on numerous job boards. We store templates for standard replies (such a time saver!) and easily refresh our job postings through the launch tab.”

3 Key Takeaways:

  1. Post to multiple job boards simultaneously
  2. Email templates save time
  3. Refresh job postings

Save Money

“It’s quite cost-effective for what you get out of it. Other job boards and companies can be known to price gouge when it comes to postings, so a flat monthly rate is a nice change. The adoption of this software earlier this year brought us into the 21st Century (the world of everything online).”

2 Key Takeaways

  1. ApplicantStack’s flat monthly rate is cost-effective and prevents billing surprises
  2. Manage hiring 100% in the cloud keeps you on the cutting edge of technology

ATS Can Be Customized

If you are researching ATS vendors, don’t forget the people behind the product. The quality of customer support is as important as product quality.

“Customer service is quick to respond and assist with anything you need. We requested a custom application and they opted to not charge us for creating it. The overall modern look of the site is a plus as well. The partnerships with online job boards (mainly Indeed) is a major factor in applicant turnout, as that is where we receive the majority of ours from. Nearly every question you have can be answered with prewritten questions and responses for just about every aspect and function. Customization is a huge player in this software—you can order and lay out exactly how you want your data and information to be presented to you so you don’t have anything that is unnecessary.”

4 Key Takeaways:

  1. ApplicantStack’s customer service goes above and beyond
  2. Your site is modern and professional
  3. Partnerships with online job boards bring in more applicants
  4. Comprehensive knowledge base answers questions 24/7

Hiring Software Isn’t Hard to Use

Most HR professionals are fairly comfortable with business software. But don’t assume every ATS is as easy to use as your favorite phone app. Our software was designed by recruiters who know what ‘user-friendly’ means.

“It’s very easy to use and is step-by-step throughout the entire process. I love the email templates with mail merge features, the flags we are able to customize, and that you can trigger automatic emails throughout the stages.”

4 Key Takeaways:

  1. Software is intuitive and doesn’t require extensive training
  2. Customer service responds to user requests
  3. Mail merge automates emails
  4. Email triggers can be customized for your hiring process

Filter Out Unqualified Candidates Immediately

The hiring process is all about communication. If you can’t track the back-and-forth, you risk losing talent. This user also mentions another biggie; custom screening questionnaires. Let your ATS handle the first-pass filtering. You have better things to do.

“Communicate with candidates directly through the application. Create applicant screening questions to filter out candidates that do not qualify for specific roles.”

2 Key Takeaways:

  1. Communicate with candidates in the software (through texting or email)
  2. Create custom questionnaires to filter out unqualified candidates immediately upon application

Default Workflows Help You Use Best Practices

As mentioned, ApplicantStack was designed by hiring professionals. Not software engineers who have no idea how hiring works.

“The default workflow is set up in a logical fashion which really helped as we weren’t sure what the best process would be. Email and job listing templates is great. The application a generates job specific links and email addresses so that you can post them in other forums.”

3 Key Takeaways:

  1. Logical default workflow
  2. Job description and email templates
  3. Job specific links you can post anywhere

ATSs Improve Compliance

If your ATS can’t help you stay on the good side of the EEOC, you’re missing out on an important benefit. This user also mentions the importance of a positive candidate experience.

“Historical data storage helps maintain compliance. Candidate experience is not cumbersome.”

2 Key Takeaways:

  1. Helps maintain compliance by storing hiring data
  2. Positive candidate experience

We’ll end with this one:

“This is the best ATS I have ever worked with. With the ever-changing world of recruitment, I find that the flexibility is key because you never know what may be needed next!”

We appreciate our customers who take the time to leave a review about ApplicantStack ATS benefits.

By Liz Strikwerda


Simplify HR management today.

Simplify HR management today.

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